Don't buy from GamestopSo I had $20 store credit for Gamestop. I decided to put that towards the Hardened edition of MW2, making it only $60 out of pocket.Later, GS starts running a new trade-in promotion, 25% extra credit towards MW2. I bring in a game, only to find out I can't put anything down towards MW2 as I've already paid off the entire balance. I can put my trade towards another pre-order with the 25% bonus now; then I just talk to the manager on the day MW2 launches to get things straightened out. I called GS customer service and get the number for the district manager. I call and leave a message but never hear back from her. I decide to just wait to launch and in the meantime I trade-in 3 games for $56. I go in today to talk to the store manager, only to find out that GS has stolen my money. I can not apply the $56 in pre-orders towards MW2. If I cancel my pre-order, I will get the $80 balance back as store credit. That $60 credit card payment will not be refunded. I call CS again, each store has it's own policy and corporate can't do anything. I call the district manager and she's not in. tl;dr Gamestop took my $60 for an item that they haven't given me. They won't give me my money back, they'll only give me store credit. EDIT Called the credit card company to dispute this. I have the receipt from Day 1 showing how much I paid in store credit and how much I paid with my credit card. I have the receipt from the day I first tried to cancel my pre-order. And I have phone records showing the attempts I made at contacting the district manager. Hello walmart.com and your $20 giftcard free with purchase. |
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